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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Although the loan process took quite a while, George clearly communicated why it was taking so long. He was very informative and a pleasure to work with. Once everything was submitted it was a breeze and we signed all the paperwork right at our kitchen table. If I had to recommend it would definitely be PennyMac.
The process went pretty smoothly considering we have the pandemic going on.
Title company didn't send proper amount to close old loan and I paid more to cover escrow shortage out of closing. Poor math, poor service. No help. No answers, nobody at PennyMac helped and caused me to not have funds for Christmas. My kids thank you for nothing.
We started the process in the beginning of sept with Matt gillipspie. He said everything should be completed by october.....I had 3 other people contact me in the loan process so I lost track of who to reply to or who to reference with my questions. We closed on Dec 10th. It just seemed to be a real cluster of missed phone calls and emails that I never received. We just wished we could have done the whole loan process with one person who was good with communication.
Very friendly, quick turnaround, fair rates
Overall great experience! Thank you
So far the experience has been great. Still waiting for my refund.
Katelyn Shea, Outstanding always notifying and explaining the process of refinancing. Believe me there were times when I just wanted to give up but Katelyn would again explain the process of refinancing and always assuring me. I would like to apologize to Katelyn for being so rude at times. Katelyn you are a very special person. Wishing everyone at PennyMac specially Katelyn Shea a Merry Christmas and Happy New Year. Katelyn A+++
It was easy, quick experience.
PENNYMAC has a 4.5 star rating with 48,573 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.