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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nancy was great and went above and beyond on a couple issues.
Staff were professional, well qualified and courteous.
Thank you Mario and your team
Better communication
good job
I did not know if the notary was still coming. She came way later and she did not bring two sets of closing documents. And please explain the process more and detailed information. The process was fine, everyone was curteous and updated me, just miscommunication at the end between notary and title company.
The loan processor should be professional and respectful to customers, and not only at beginning when there are no questions or requests. The loan processor should have disclosed costs and payments clearly and accurately. The loan processor should not attempt to assert and impede the flexibility and customer support of the loan originator, who was very helpful throughout the process.
Jason Hord was very helpful, knowledgable and friendly. He made the refinance anxiety-free!
Brent and Cameron made is great. These people are two assets the Penny Mac will not want to loose. They have amazing customer service and a great knowledge of the entire refinancing experience. I also love that they had such amazing communication with one another to satisfy my needs
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,218 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.