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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,177 reviews
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David Ceraolo J.'s profile image
David Ceraolo J. 
4 years ago

The whole process went smooth. 

Carolyn P.'s profile image
Carolyn P. 
4 years ago

Refinancing team provided frequent updates throughout the process; exceptional customer service and prompt feedback from start to finish. Made sure I was completely satisfied with closing documents/terms of agreement. 

STACEY M.'s profile image
STACEY M. 
4 years ago

Super happy with my refi process! They were very quick to answer any questions I had. Easy process. Thank you! 

Paul D.'s profile image
Paul D. 
4 years ago

Nathan was super easy to work with. I had a very complicated set of income to provide and he was always so very helpful. 

David R.'s profile image
David R. 
4 years ago

Great experience 

Mary Jo M.'s profile image
Mary Jo M. 
4 years ago

Great experience! Prompt, efficient, easy online application/paperwork system and super friendly support team. Despite their workload and working remote, everything went smoothly and we were able to close in the estimated timeframe. Highly recommend PennyMac. 

GREGORY L.'s profile image
GREGORY L. 
4 years ago

From beginning to end the process was very clear. Initially Charles started the process and answered all my questions without hesitation and with transparency. Danny communicated with us weekly and keep us informed of the timeline. That is what made this experience great for us! 

RICHARD G.'s profile image
RICHARD G. 
4 years ago

Working with a great group of people. 

PATRICK R.'s profile image
PATRICK R. 
4 years ago

Friendly and responsive mortgage team. Great overall experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,177 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.