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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every thing was very clear.
The individual handling my process was very knowledgeable and responded to all my questions and concerns in a professional manner. Some of the email request received were a little rude in my opinion. Overall a great process and I appreciate my refinance is complete.
The eSign process got a bit confusing. When first told to esign, I could not find the documents. The confusing part was a couple of boxes that showed 66% complete. When clicked on those, it just showed docs that had already been signed. Had to get in touch with tech support to get the proper docs onine to eSign.
A+++
Everything was smooth, efficient and professional!
Everyone we dealt with was very knowledgeable and friendly. It was a true joy for us!
Everyone was friendly and caring. Especially Mr. Charles and Ms. Barbara
Final closing documents were not accurate and message left for an updated closing cost were not returned.
Excellent process. Jericha was very helpful and we never experience any issues at any point during the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,217 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.