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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went well had only one small problem with the taxes for my loan, but that was fixed by the next day.
Awesome team!
?
Monisha Gleghorn communicated with me on a timely basis. Anytime I left a phone message, she often returned my call on the same day. Although the entire process with PennyMac took quite a bit longer than I expected, it was a rather smooth process and that was certainly helped by timely replies and communication from Mona and the team. Good job Penny Mac!
Great Job by Great People!
I was asked to switch the benefactor of my insurance policy 30 days prior to the loan closing. I asked about this and no one got back to me, but I did not do this. I asked for an ETA for closing several times and did not get a response. On the day of the scheduled close, I took the day off from work and waited for the Notary to arrive. They did not show, so I called the Notary who told me my close had been CANCELLED. She did not know why. No one ever called to tell me this in advance.
Very pleasant and great customer service !!!
Great service!
Everyone was great,and helpful and courteous. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,222 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.