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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had two refinance loans processing with you. one is complete. I tried to get someone on the phone during closing about a couple of questions but they never called me back. still to this day. I have a 2nd loan I that seems to just have died. I paid for the appraisal and would like a full refund on that since I have been completely ignored in my attempts to speak with anyone and move this forward.
Overall satisfied
Overall good experience.
The young lady came on time answered all our questions it was a pleasant experience .no problem
I wish that the whole process was better communicated. Maybe use you-tube to explain each step so that the consumer can learn about this and not be a passive agent to the whole thing. Too many moments of mystery and wonderment. I am glad to refinance but the whole experience was too far removed to understand. Yes the agents were friendly and all that but everything is fast and quick. I hope not to ever need to refinance again. I have mixed feelings about the whole experience.
Easy
Was a great experience to be honest was just a bit longer then I expected documents had to be resent numerous times but other then that for the most part went very good. Communication and convenience was the best part of this.
Fast and easy process!
Smooth process. Professional team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,222 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.