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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
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Jonathan C.'s profile image
Jonathan C. 
on Birdeye

3 years ago

Christine and the PennyMac team were awesome and we greatly appreciated their support and guidance throughout the entire loan process!! Thank you Team PennyMac! 

Michael G.'s profile image
Michael G. 
on Birdeye

3 years ago

This was probably the easiest loan refi And the fastest. My questions answered quickly. Thanks Penny Mac 

Karina K.'s profile image
Karina K. 
on Birdeye

3 years ago

Ceista Johnson was clear and effective. I was thinking that we could close early but it was not her fault but our COV19. She was always nice professional. It looks like PennyMac has an excellent team to work with. I am saying this not because I have my loan approval but this is true. I have always a good experience with PennyMac from 2016 therefore I wanted strongly stay with PennyMac not change my lender. Thank you for all your hard work Ceista and all other people. Karin 

JAMES L.'s profile image
JAMES L. 
on Birdeye

3 years ago

Very smooth process from start to finish. Thank you. 

STEVEN M.'s profile image
STEVEN M. 
on Birdeye

3 years ago

Short and sweet 

Noe G.'s profile image
Noe G. 
on Birdeye

3 years ago

Only area of concern was the calc of my escrow and title co. A lot of back and forth on numbers. For awhile I was saving roughly $700 then that all changed due to an error. Amount lowered to $400.. Still a savings but emotionally draining. Title co needs to work better w penny mac.. 

Mitchell W.'s profile image
Mitchell W. 
on Birdeye

3 years ago

Truly the only reason I can say my entire experience overall was "GREAT" was because of my Account Representative My'Esha Allen. It is without a doubt her input, patience, time, energy, experience, character, and personality that helped me maintain my patience throughout one of the most arduous and challenging processes I have honestly ever been through financially. 

TIMOTHY S.'s profile image
TIMOTHY S. 
on Birdeye

3 years ago

Good job 

Kurtis M.'s profile image
Kurtis M. 
on Birdeye

3 years ago

The process too awhile but the processing agent was great and timely with every response 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.