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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,663 reviews
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JUDITH B.'s profile image
JUDITH B. 
4 years ago

I choose PennyMac for my refinance because I already had an account with them and they had all of my information. And as I expected, it was a very easy process and concluded with no complications. 

Isaac W.'s profile image
Isaac W. 
4 years ago

Great service and communication! Thank you 

JAMES H.'s profile image
JAMES H. 
4 years ago

This was a very nice way to refinance the house. We had no stress during our refinancing. Thank you very much 

Eugene K.'s profile image
Eugene K. 
4 years ago

The loan closed, but funding took 3 weeks. Email and calls were made more than once within the time and no one would call back. Very poor customer service on all levels. 

SHAYLA W.'s profile image
SHAYLA W. 
4 years ago

Frequently asked for paperwork that was already provided multiple times.. The lady that was supposed to do our closing did not show for the first appointment. Process overall took way longer than it was supposed to. 

Aaron S.'s profile image
Aaron S. 
4 years ago

Everyone was looking out for my better interest and very friendly and available to talk to explain things to me and answer my many questions. Very smooth process. Thank you so much! 

Janet S.'s profile image
Janet S. 
4 years ago

Everything done in a timely manner 

SARAH S.'s profile image
SARAH S. 
4 years ago

Smooth and easy transaction 

Albert P.'s profile image
Albert P. 
4 years ago

We had good experience and their customer service was great. We would recommend them. Stress free! Thank you PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,663 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.