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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process!
Great team, prompt answers and service.
Our Loan processor, Shawna, was excellent! She was thorough and very helpful when we had questions. Also she was extremely prompt with providing answers, we never had to wait longer than a day for answers to our questions. Which in this time of Covid and everyone working remotely is very impressive. There was only one hiccup with the closing documents and Shawna had it resolved within 24 hours. We were extremely impressed with her and Pennymac’s processes. Thank you for everything!
Ryan followed up with us each week via a phone call to provide a status on the loan processing. Always asked if we had questions. Any emails sent were responded to promptly. This made the entire loan process smooth and uncomplicated. Based on this experience, I will be happy to recommend PennyMac to friends and family.
Everything was done in a timely manner. Great customer service!
My experience was a good one.
The staff were very helpful.
It took too long
Great follow through!
PENNYMAC has a 4.5 star rating with 48,609 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.