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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were clear about the material they wanted from us and did what they promised
The county name was spelled wrong on the closing documents. It was nice to have the notary come to the house; however, some documents were a bit confusing and he couldn't offer any information or real explanation (not his role). It would have been nice if we could have Zoomed or Google Met in a Penny Mac rep to answer those questions.
Mario was excellent, but we had a delay when a supervisor did not reply to a question in a timely manner. The rest of the process was smooth.
Letisia Gonzales did a great job with the whole buying process. Appreciate her efforts keeping me informed and resolving issues. Also want to note Jessica McGillewie, she helped get the process started. She did a great job as well. A great team!
Great communication from the PennyMac team. My emails were quickly followed up with a call and all my questions and concerns quickly addressed.
Good job Glenn. Keep up with the great work
Thanks!
My mortgage loan specialist, Sandra, was polite, considerate, friendly, very efficient, and showed good attention to detail. I had a really good experience working with Sandra at PennyMac I would highly recommend PennyMac to others for a mortgage provider.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,664 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.