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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate Xavier always responding whenever I called with questions. He always returned my calls promptly.
Quick and easy. Very good experience. Glad to see they’re still good customer service.
It was great help and the whole process was very smooth! Good to work with such amazing team!
My only reasons for not providing a perfect score was that early on in the process I had to provide documentation several times. And, if I had not been so aware of the process, there could have been inappropriate charges on the closing statement. I had to actually call the Veterans Administration to have records made available to PennyMac to validate my exemption from a funding fee.
So fast with a minimum of documents.
everyone was great
Great experience
I understand that the current rate and pandemic economic impacts were likely responsible for the rare delays and more rare miscommunications, but the attitude and willingness to serve were completely honest and forthright. I enjoyed the staff's eagerness and pleasant responses to my questions and requests. None were treated with disdain, rudeness nor excuses. The Monday morning updates became a source to look forward to. I knew that after a weekend, I would receive a deserving update.
Jamie was a pleasure to work with, he has a great personality and he was always there for my husband and I.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,606 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.