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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The portal seemed to be a bit difficult and not working properly. Documents were loaded in a timely manner, but towards the end of the process could not be found and had to be resubmitted. Also, there is an information gap between the human knowledge and what the portal was showing as far as progress goes. It seemed that the portal was a step ahead of where the actual process was in terms of moving through the various loan approval/processing steps.
Penny Mac has worked very closely with us and well communicated with us! We are 200% satisfied with Penny Mac’a smooth transaction/service
Thanks for your assistance
Great
Michelle was amazing. Answering all my questions. Keeping us updated through it all.
Just efficient and great experience. Communication was excellent.
Professional service.
Everything went according to plan! 👍🏼
I was updated along the way by Michelle with the Mac team. Process was easy and rapid
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,664 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.