PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,238 reviews
Select a rating
WILLIAM B.'s profile image
WILLIAM B. 
4 years ago

Overall Great experience and nothing but professionalism with the staff. Thank you so much for everything! 

MATTHEW B.'s profile image
MATTHEW B. 
4 years ago

Professional, courteous, knowledgeable and honest. 

Gary A.'s profile image
Gary A. 
4 years ago

Mario was an excellent agent and advisor. A very knowledgeable and professional individual. When called, he answered his phone immediately or when he could not, he got back to me in a shot period of time. Overall, a pleasant experience. 

John M.'s profile image
John M. 
4 years ago

Great experience because staff was professional and willing to be flexible with our time frame which kept changing due to a family illness and unexpected travel out of state. 

Robert C.'s profile image
Robert C. 
4 years ago

I contacted Penny Mac (my existing mortgage holder) to ask about refinancing after seeing dozens of TV commercials about refinancing VA loans. From the first call to the closing, everyone was great. This was smooth and easy and you reduced my monthly payments by about $400. Excellent process - no problems. It was seamless from end to end. Thank you 

Thomas F.'s profile image
Thomas F. 
4 years ago

Great communication with the Team. Kept me informed during the whole process. 

Katherine R.'s profile image
Katherine R. 
4 years ago

Needed much more accurate, timely, accessible, and relevant information and explanations regarding the loan process. 

ERIC T.'s profile image
ERIC T. 
4 years ago

Everything was handled well, was usually able to talk to someone when ever something was needed with out much delay 

Richard K.'s profile image
Richard K. 
4 years ago

My Experience with PennyMac and the people who helped me was totally amazing, I already told many co-workers, friends and my family about PennyMac, Thank you so much, Richard T Krejci, Henderson Nevada :) 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,238 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.