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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Nobody, and I mean nobody, informed me during the process at any point that I was solely responsible for deactivating my automatic payment. This gross neglect of information has caused me to go without just over a thousand dollars for a week now, and still counting. Not a single person even hinted at the idea or asked me a simple question regarding this feature that has been active on my account for months. During these strange and difficult days in our country your company has failed me.
I don't do social media.
From start to finish everything worked out phenomenally and extremely fast. vr eric
The process was clearly explained and any questions were promptly answered. The same closing was as expected and the lower rate is great.
I feel that the people of Penny Mac were very professional and courteous explained everything along the way it was a very quick process and I would recommend Penny Mac to anyone I have no regrets thank you very much for your time
Great experience
Excellent service!! Very helpful, always answered my questions thoroughly. The process was very easy and would recommend anyone to give them a try.
Communication and professionalism were top notch!
This was an excellent process from beginning to end with regular meaningful contact with our closing agent Richard. We closed very quickly and Richard arrange our closing 1000 miles from home in a remote RV park. Great job by the team.
PENNYMAC has a 4.5 star rating with 48,609 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.