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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
K
PennyMac made my loan refinance easy. Everything was done on the computer and I received a phone call every week to update me on what was happening with my loan and closing. It was a seamless process and would highly recommend PennyMac for your mortgage needs.
The refinacing closed after the lock out rate, Has to follow uo to check what’s gonna happen if it did not closed after the rate lock. Should have informed us when they foresee that it will take longer. There was an incidents when some documenta were asked again, but have been submitted.
Quick response To emails. Don’t bother calling.
Great service! Terms and rates were everything expected.
I was kept “in the loop” for all the information and when I was confused I was given personal attention to make sure everything was all set!
Jacob was very helpful every time I called. Leann
The loan processing agent was the only person that was helpful and attentive. The original loan officer messed up my documentation and was slow to respond (listing me as single when I submitted the application as married) the subsequent loan officer or some other persons messed up my closing amounts and delayed closing by a couple of weeks, and caused alot of undue stress trying to untangle the mess. Blem A’s profesionalism/customer service dedication was exemplary and exceeded expectations.
Great communication, prompt support, overall a great experiende
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,983 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.