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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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JOHNNIE P.'s profile image
JOHNNIE P. 
4 years ago

I had the best team anyone could ever have. They all are GREAT Thanks so much for helping me. I could not have had anyone treat and help me like they have. 

DOMINGO C.'s profile image
DOMINGO C. 
4 years ago

Working with Pennymac and Mr. Hoffman was a great experience. The process was timely and efficient. Mr Hoffman was a true professional and very helpful throughout the process. I recommend Pennymac highly. 

Timothy L.'s profile image
Timothy L. 
4 years ago

Fast VA Refi.... great customer service!! 

PEDRO Feliz J.'s profile image
PEDRO Feliz J. 
4 years ago

I'm very happy with your service.. thank you!!! 

Rafael Y.'s profile image
Rafael Y. 
4 years ago

Timely closing and continuous flow of information were factors making it a very great experience. 

Hadi V.'s profile image
Hadi V. 
4 years ago

I think we got acceptable service as we at this cray time of Covid 19 

Joseph B.'s profile image
Joseph B. 
4 years ago

She was concise and accurate in all the information she gave. And it was a very pleasant experience. 

William G.'s profile image
William G. 
4 years ago

Terrible accuracy of closing documents, when the notary was coming out, and who it was. Reassignment of notaries happened without any notification to me. The documents were inaccurate and it took several attempts and calls to try and resolve issues. I hoped for accuracy after we missed closing the first time due to bad docs and no one answering the phone. But we were still fixing things right before 2nd closing despite asking to reschedule closing again due to wrong documents an hour prior. 

SEAN B.'s profile image
SEAN B. 
4 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.