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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan process went well. I had no problem from beginning to end. Thank you.
Everything was great!
Easy process! Applied online, someone contacted me promptly to discuss my needs and off we went. They were 3 weeks late on my quoted close dates though, through no fault of my own. Between the virus and heavy demand I understand it
Last time I did this with Pennymac the loan process went great and the title part was horrible. This time, the title company was great but the communication of penny mac paled. I had to call weekly to ask about the process, I feel I should be contacted once a week to ensure me everything is on schedule. I did not get anything until I contacted brian butler for an update. Further more the inconsistencies of the closing costs. While starting the loan from jumpstreet with Brian I... Etc. Call for m
From start to finish the process progressed without a hitch. Gayle and Daniell were great! They answered all my questions and put me at ease that everything was on track. Closing was so quick and effortless. I had others trying to get my business, but they weren't as professional as my MAC Team. That's why I'm thrilled I stayed with PennyMac. Thanks for everything.
Unresponsive to phone calls and emails. Would not provide accurate information.
Great experience, was always getting updated, and great communication.
Everyone was helpful, always available and vey knowledgeable of the processes. That said, Jesses was the best! We had a ton of questions, some probably redundant, but he always took his time in answering. We were never made to feel like a bother. He was awesome!!!
Jacob was a great advisor. He answered all my questions with knowledge and patience. He made the re-fi process pleasant, rather than a chore.
PENNYMAC has a 4.4 star rating with 48,511 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.