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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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BEATRICE P.'s profile image
BEATRICE P. 
4 years ago

The loan process went well. I had no problem from beginning to end. Thank you. 

MEHDI F.'s profile image
MEHDI F. 
4 years ago

Everything was great! 

Brian M.'s profile image
Brian M. 
4 years ago

Easy process! Applied online, someone contacted me promptly to discuss my needs and off we went. They were 3 weeks late on my quoted close dates though, through no fault of my own. Between the virus and heavy demand I understand it 

JEFFERY H.'s profile image
JEFFERY H. 
4 years ago

Last time I did this with Pennymac the loan process went great and the title part was horrible. This time, the title company was great but the communication of penny mac paled. I had to call weekly to ask about the process, I feel I should be contacted once a week to ensure me everything is on schedule. I did not get anything until I contacted brian butler for an update. Further more the inconsistencies of the closing costs. While starting the loan from jumpstreet with Brian I... Etc. Call for m 

JEROME L.'s profile image
JEROME L. 
4 years ago

From start to finish the process progressed without a hitch. Gayle and Daniell were great! They answered all my questions and put me at ease that everything was on track. Closing was so quick and effortless. I had others trying to get my business, but they weren't as professional as my MAC Team. That's why I'm thrilled I stayed with PennyMac. Thanks for everything. 

Lauren L.'s profile image
Lauren L. 
4 years ago

Unresponsive to phone calls and emails. Would not provide accurate information. 

ANIVAL A.'s profile image
ANIVAL A. 
4 years ago

Great experience, was always getting updated, and great communication. 

Ronald V.'s profile image
Ronald V. 
4 years ago

Everyone was helpful, always available and vey knowledgeable of the processes. That said, Jesses was the best! We had a ton of questions, some probably redundant, but he always took his time in answering. We were never made to feel like a bother. He was awesome!!! 

Jack L.'s profile image
Jack L. 
4 years ago

Jacob was a great advisor. He answered all my questions with knowledge and patience. He made the re-fi process pleasant, rather than a chore. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.