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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,610 reviews
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David R.'s profile image
David R. 
on Birdeye

3 years ago

It was ok hard to get a hold of and repeated same info several times 

STEVEN P.'s profile image
STEVEN P. 
on Birdeye

3 years ago

Had a great experience with my refinance! Thanks for all you do! 

EZEQUIEL Galvan G.'s profile image
EZEQUIEL Galvan G. 
on Birdeye

3 years ago

👍 

JAMES F.'s profile image
JAMES F. 
on Birdeye

3 years ago

I could not be more pleased with the complete interface with the entire team that helped the process of the refi ,the profession attitude and the reasurense that if I had any questions the information was supplied . thanks for such a fantastic experence. 

WILLIAM R.'s profile image
WILLIAM R. 
on Birdeye

3 years ago

I have a hard time with the duration of the complete process due to staffing while Pennymac continues to advertise aggressively. If the company cannot support the business it has, then it should not continue to take on new business. Expectation was for one month process which took three. Hermes was professional, my comments in no way reflect his performance. 

George S.'s profile image
George S. 
on Birdeye

3 years ago

I asked about a lower rate that veterans United was offering and they said they would get back to me but PennyMac never did. 

JOSE F.'s profile image
JOSE F. 
on Birdeye

3 years ago

Your employees are savvy and friendly as well as accurate and informative the best I’ve ever dealt with. 

Lori J.'s profile image
Lori J. 
on Birdeye

3 years ago

Jamie Wright made my experience great! Once he took over my account I knew exactly where the process of my refinance was. He walked me through every step of the way. Thank you Jamie 

ANITA T.'s profile image
ANITA T. 
on Birdeye

3 years ago

It went smoothly. Peter was always ready to answer any question that I had. I would recommend Peter to anyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,610 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.