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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Suzanne was awesome!! Every time we spoke she followed up with an email recap which allowed me to gather the documents needed and close within the anticipated timeframe. She is an asset to Penny Mac!!! Thank you.
We were pleased overall with how quickly the process went. However, there were miscommunications, errors, and some of the required papers at signing were invasive and Beyond reasonable. Especially the last form that required us to sign that PennyMac could share our tax return information with its partners.
Great, fast and top notch customer service that is why I stay with Penny Mac.
#1
Amanda Rowe is the best. Really enjoyed working with her. She made this process super smooth and was able to address all of my concerns. Thank you Amanda!
Christine was prompt, kept her promises and was knowledgeable.
I was able to reach PennyMac for additional information.
We are so happy with PennyMac
It took over 2 months to close
PENNYMAC has a 4.5 star rating with 48,611 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.