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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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JEAN F.'s profile image
JEAN F. 
4 years ago

Communication was not so good. 

Sandra J.'s profile image
Sandra J. 
4 years ago

Thank you for all your help 

Monica R.'s profile image
Monica R. 
4 years ago

My experience was stressfully too long and not clear. I'm humble and grateful that it's finally complete. 

TERRY A.'s profile image
TERRY A. 
4 years ago

Great 

ANDREW K.'s profile image
ANDREW K. 
4 years ago

Kelsey. Kelsey made it great. 

WILLIAM F.'s profile image
WILLIAM F. 
4 years ago

Good experience overall. 

WENDELL W.'s profile image
WENDELL W. 
4 years ago

The process for my refinance went quite smoothly. I already have my mortgage with Penny Mac so perhaps it was not as complicated as some, but everyone whom I communicate with were pleasant and knowledgeable. You all were proactive and requested documents in time for me to meet your deadlines. Julia whom initiated my request gave me comfort that staying with Penny Mac was the right thing to do, she answered all of my questions and explained next steps. Great job all. 

Gerald H.'s profile image
Gerald H. 
4 years ago

Everything went according to Plan. The only thing that was of concern was that numbers were not adjusted after our automatic October Payment was made. I hope that my previous mortgage company will make the appropriate adjustments and refund the appropriate amounts. 

YAROSLAV M.'s profile image
YAROSLAV M. 
4 years ago

Overall my experience with PennyMac was great, from the first call and through the entire process. Great support from the team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.