This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service! Explained everything thoroughly and communicated updates frequently.
Service was great. I was updated frequently.
Once I was finally set up with Patrick he communicated with me frequently and with knowledge. The whole process took longer then expected but, I don't feel that was Patrick's fault or Pennymac's. I feel it was due to the high volume of refi and maybe the working from home during this pandemic.
Deion Smith was very communicative and professional. Thanks for a smooth experience.
Great to work with
The problem I had was closing was at my house on Friday at 10 am so took the day off. Waited all day. Got a message at 7:45 pm the night before that an attorney had not been secured. The 10 am closing that was moved to 1 pm then 7pm and no show. Finally got the attorney for 1pm Saturday, after much insistence. Quick close but I didn't get a copy of the papers and told I would get a CD. Everything else was very smooth but the closing was unacceptable. Nicholas was great to work with.
Everything went better than expected.
Thanks Penny Mac
Very prompt follow up after submitting refinancing request. Easy process with the online e-sign procedures, most documents taken care of day 1.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,611 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.