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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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JERRY K.'s profile image
JERRY K. 
on Birdeye

3 years ago

Awesome 

DAVID B.'s profile image
DAVID B. 
on Birdeye

3 years ago

Mr. Tim Snow was my initial contact. He spent several hours on the phone with me FIRST understanding my needs and goals for refinancing, the working through multiple scenarios (numbers) to accomplish them. He clearly communicated his hand-off to other PennyMac team members and what to expect for next steps. Mr. Nick Hagan communicated with me weekly, clearly stating the process was moving along as expected and no action was needed from me. Refi closed EARLY and we completed the signing at home! 

DOMINGO C.'s profile image
DOMINGO C. 
on Birdeye

3 years ago

Working with Pennymac and Mr. Hoffman was a great experience. The process was timely and efficient. Mr Hoffman was a true professional and very helpful throughout the process. I recommend Pennymac highly. 

Timothy L.'s profile image
Timothy L. 
on Birdeye

3 years ago

Fast VA Refi.... great customer service!! 

JASON V.'s profile image
JASON V. 
on Birdeye

3 years ago

Great Service from all PennyMac employees 

PEDRO Feliz J.'s profile image
PEDRO Feliz J. 
on Birdeye

3 years ago

I'm very happy with your service.. thank you!!! 

Rafael Y.'s profile image
Rafael Y. 
on Birdeye

3 years ago

Timely closing and continuous flow of information were factors making it a very great experience. 

John S.'s profile image
John S. 
on Birdeye

3 years ago

The whole process from my initial call to the closing was easy and stress free. Everything was explained and communication was easy. I was updated on a regular basis. Could not have been better. I highly recommend PennyMac. 

ANAND D.'s profile image
ANAND D. 
on Birdeye

3 years ago

My loan officer had more information than Penny Mac Team. Mac Team info was delayed and requesting documents that is already uploaded. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.