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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks
Ryan and the entire team made the process fast and very efficient. I knew what to expect when, and they stayed in contact the entire time.
All went well. My previous mortgage was with PennyMac, so I believe I was given a better rate and lower fees than offered by other mortgage companies for my refinance. Everyone at my M.A.C. Team was very nice, knowledgeable and responsive. Responses to my questions via email were quickly answered. I couldn't be more pleased. My thanks to all. (Give them all a raise! Wink.)
Penny Mac offers a reliable and streamlined experience with quality service and help
Great
I was hesitant to begin the process of refinancing due to reading/hearing what a headache it can be and my initial experiences when I was shopping around for options. Thankfully as soon as I was contacted by PennyMac, who had my original loan, the process was painless. Each person I talked to was helpful and polite, taking the time to answer my numerous questions (as someone who had never refinanced before). I was surprised at the clear, timely communication of needs and requirements.
We refinanced our existing PennyMac loan, and overall, the process was very good. One the application was complete, we got a weekly email updating us with the status. There was a small issue related to escrow at the last minute, but this was resolved over the phone very easily. The only negative was that the process took longer than expected, due to the demand for loans.
Great service from Jenny
Loan took very long to close
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,263 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.