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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Elaine R.'s profile image
Elaine R. 
4 years ago

My experience in refinancing with PennyMac was exceptional! 

Keston A.'s profile image
Keston A. 
4 years ago

Awesome experience from beginning to end. 

Dennis S.'s profile image
Dennis S. 
4 years ago

The experience was great because it was simply explained just as it is listed in the advertising, every PennyMac representative had my feelings and not just my mortgage in mind. 

Brandon P.'s profile image
Brandon P. 
4 years ago

Monica was FANTASTIC! I wish I could give her a higher rating. She responded to all my call and was able to answer all of my questions. She did a great job. Honestly if it wasn’t for her, I would of cancelled and went somewhere else. This was my second try at refinancing through penny Mac, the first one didn’t go through and was cancelled by penny Mac for some reason. I still don’t know why it was. Mona was absolutely great. I asked A LOT of questions and she was able to answer them all for me 

ANGELA H.'s profile image
ANGELA H. 
4 years ago

The process was very smooth 

Jay C.'s profile image
Jay C. 
4 years ago

Great Experience. 

JAMIE B.'s profile image
JAMIE B. 
4 years ago

Great clear information and answers to my questions to help me make important decisions. Fantastic service from everyone I dealt with. 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Blen was so helpful during this process!! I really enjoyed working with her and the rest of the MyMac team. 

MICHAEL W.'s profile image
MICHAEL W. 
4 years ago

My experience would have been better if I received return emails when I tried to reach out with questions. Many of the emails were never returned or addressed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.