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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lisa-Danielle Lane was an exceptional person to work with. My loan was delayed not due to anything on her end but due to the high volume of applications. Every time I called, she returned my call. Every question was answered, and she was my biggest cheerleader to get me to the finish line with closing out my refinance. She was professional, prompt, and informative. It was a joy to work with her through this process.
The process was amazing when I started with Ade Dosunmu my loan originator. She helped me lock in a great rate and is the only reason I actually closed. Loan department was trying to make me pre-pay city tax when I had already paid it and provided proof. They were not including a credit which Ade said I was getting. On the night before closing, a new final loan disclosure was distributed and not sent to me after I had already signed and got a cashiers check from the original.
Xavier Johnson was always timely with updates and always had satisfactory answers for all my questions. Great job!
This process was NOT communicated to us. Somehow Jason had the wrong phone number and was using that number only besides the other listed phone numbers. This created a long delay in the process. The notary that came to our house provided me with the numbers Jason gave her. THat is how I found out they had the wrong numbers.
.
Danyell is a gem! She made the process very easy to deal with. She answered every question we had.
The team was clear and attentive.
Once Ashley took over as my processor she and the team did a great job.
It was smooth sailing from the beginning. Tameka was knowledgeable and professional. I spoke with others during the process as they clarified some things and kept the process moving along.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,263 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.