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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick, easy and accurate experience. Definitely recommend.
Documents had to be drawn up a 2nd time due to my husband's name appearing on first set. My husband is deceased. Once this was corrected everything went well. I appreciate Yester and all the help she provided.
I was told I would receive an update weekly...that didn't happen. I had to call and leave a message each week. I wasn't able to log onto the website for a loan update as the loan # provided and my social wasn't recognized. I was told that the reason closing was delayed was because I didn't esign my documents in a timely manner, when I actually esigned within 30 mins of receiving my email. Communication is key and seriously lacking.
Loan process was all online ; A few phone calls at home and signing at closing was at home : It was a great experience.
Jazmyne went above and beyond to make my experience a good one. She was very helpful and I am very pleased
not increased your rate from 3.275 to 3.675
Quick work and very ice to work with!
Everything about this process was great. The team of staff assigned to work with us were professional and very supportive. Our initial loan officer, Keith, was especially helpful in that he communicated things very clearly to us and really went to bat for us to help us with our needs. We would definitely recommend Penny Mac to any of our friends and family.
The refinance process with PennyMac was so easy! They took the time to answer our questions promptly. The website portal was easy to use. We did everything online and they sent a notary for closing. I would definitely recommend PennyMac. Their agents are professional, knowledgeable, and the process was exactly within the timeframes expected. Thank you PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,178 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.