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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,627 reviews
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Wesley L.'s profile image
Wesley L. 
on Birdeye

3 years ago

My Closing $ amount was not the same amount stated by your agent. 

Jack J.'s profile image
Jack J. 
on Birdeye

3 years ago

Closed early with less costs than estimated. I have already recommended to friends. 

Daniel H.'s profile image
Daniel H. 
on Birdeye

3 years ago

Easy to refi with Pennymac. They did all the hard work; all I had to do was sign documents. 

Thomas Rouan J.'s profile image
Thomas Rouan J. 
on Birdeye

3 years ago

Thanks 

Mark P.'s profile image
Mark P. 
on Birdeye

3 years ago

The entire process of refinance went very smooth. 

Janelle L.'s profile image
Janelle L. 
on Birdeye

3 years ago

I was hesitant to begin the process of refinancing due to reading/hearing what a headache it can be and my initial experiences when I was shopping around for options. Thankfully as soon as I was contacted by PennyMac, who had my original loan, the process was painless. Each person I talked to was helpful and polite, taking the time to answer my numerous questions (as someone who had never refinanced before). I was surprised at the clear, timely communication of needs and requirements. 

Larry R.'s profile image
Larry R. 
on Birdeye

3 years ago

We refinanced our existing PennyMac loan, and overall, the process was very good. One the application was complete, we got a weekly email updating us with the status. There was a small issue related to escrow at the last minute, but this was resolved over the phone very easily. The only negative was that the process took longer than expected, due to the demand for loans. 

Paula B.'s profile image
Paula B. 
on Birdeye

3 years ago

Great service from Jenny 

MARITES M.'s profile image
MARITES M. 
on Birdeye

3 years ago

Loan took very long to close 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.