PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,637 reviews
Select a rating
Kenneth L.'s profile image
Kenneth L. 
on Birdeye

3 years ago

It was a very stress free experience. Thanks! 

FERNANDO M.'s profile image
FERNANDO M. 
on Birdeye

3 years ago

It was fast almost no paperwork. The closing was sooner than I expected. I love it 

Roger F.'s profile image
Roger F. 
on Birdeye

3 years ago

We had great response and the closing was very fast. All the PennyMac customer service people were very knowledgable. 

Heather G.'s profile image
Heather G. 
on Birdeye

3 years ago

The customer service was painless, they explained everything every step ,they sent email to update you,and call every couple days to let you know any updates or to see if you had any questions. 

Samuel Jordan I.'s profile image
Samuel Jordan I. 
on Birdeye

3 years ago

Closing documents accuracies. 

Eric S.'s profile image
Eric S. 
on Birdeye

3 years ago

I think you need more choices to answer the question - three is not enough. Just OK was below where I wanted to respond but great was not the answer either. 4 out of 5 or 8 out of 10 is the range I would give the process. 

James H.'s profile image
James H. 
on Birdeye

3 years ago

I refinanced my current VA loan. The process was quick and simple. The loan closed quickly. Nic Batten and The Mac team processing my loan made sure I was informed of the next steps. I am happy with the service and would recommend pennymac. 

Allen P.'s profile image
Allen P. 
on Birdeye

3 years ago

As a former loan agent, knowing the loan process, I have to say our experience was seamless. And the fact we closed in less than 30 days was an incredible surprise!! 

Luke P.'s profile image
Luke P. 
on Birdeye

3 years ago

I really appreciated that Michelle followed up with me consistently just to inform me of the slightest details during the process. Everyone I spoke with or had any contact with was very pleasant and very informative. This was by far the best professional experience I’ve had in a very long time. Great job everyone and thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.