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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac staff provided answered all of my questions and provided guidance since the first day I called and asked about refinance. The last phone call from the staff was received the night before closing. I am happy with their services and I did recommended PennyMac to a friend.
Everything was explained clearly and the staff took as much time as I needed to understand everything.
I felt like I am also part of their team work. Helpful, quick, clear, friendly, 100% commitment....Overall GREAT.
The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower.
Incorrect closing. Duplicate requests. Unprofessional conduct. Incorrect home address and refusal to correct.
It was the easiest refinance I have ever done. PennyMac was very helpful and accommodating.
Loan process was clear simple and quick!
People were friendly and helpful
PennyMacisvey lucky to have Tameka Wyatt as an employee. She cares about customers, timely addresses concerns & communicates effectively. Underwriting & closing employees need to pay attention to the file at hand.They asked for documents which were already inmy file(had they looked)multiple times which delayed my closing & ultimately cost me money.Terea Henry experienced how documents were requested from these departments which were already in my fileor were inaccurate MyCD wrong & I found it
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,637 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.