PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,184 reviews
Select a rating
Michael S.'s profile image
Michael S. 
5 years ago

Smooth transitions and good communication. Loan process is always a bit of a hassle but I’ve done this about four times in my life and this was definitely the best experience 

Shana Y.'s profile image
Shana Y. 
5 years ago

Communication, availability, all persons in the process to be in the same page. At times I felt rushed when trying to talk with nikole about asking information and she was hearing my concerns as well as ignored via leaving messages 

MUNEER O.'s profile image
MUNEER O. 
5 years ago

Everything was great thank you so much 

DINESH K.'s profile image
DINESH K. 
5 years ago

First of all THANK YOU,I like it very much because she is very helpful.With a clear response so I recommend her to anybody. 

Collin B.'s profile image
Collin B. 
5 years ago

Very quick and easy. 

Dawn M.'s profile image
Dawn M. 
5 years ago

It was very impersonal, without much contact during the process, Unless I initiated it, leaving me to guess whether or not we would even get the loan. At the end of the process, Lauren made contact more frequently and let me know when closing would take place. The process seemed to take longer than normal; however I understand with rates so low that business was heavier than normal. 

Maxwell S.'s profile image
Maxwell S. 
5 years ago

Great process as a current customer the experience was quick and the decision was easy to stay with our current mortgage provider. 

Alfredo B.'s profile image
Alfredo B. 
5 years ago

Very responsive. Always kept me informed of what was needed. 

FABIAN D.'s profile image
FABIAN D. 
5 years ago

Timely responses, and process was smooth and quick. Communication through every step if the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.