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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,637 reviews
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MEXIE AH S.'s profile image
MEXIE AH S. 
on Birdeye

3 years ago

I’m so glad we were able to take care of everything remotely and I was able to get help when needed through email and by phone. 

Ron S.'s profile image
Ron S. 
on Birdeye

3 years ago

No appraisal needed and the only documents required were my paystubs. Great experience. 

GLEN B.'s profile image
GLEN B. 
on Birdeye

3 years ago

First off, PennyMac offered me a 3.3 percent interest rate. After getting a referral to another lender from a coworker, that lender offered me a 2.5 rate. My question is why the big difference? Luckily PennyMac did match the offer. Another problem I had was when I would send questions by email or even leave messages by phone I did not get a prompt response back, mostly from Brandis Rembert. I should mention that the first delay was because her email went to my junk mail folder. She was nice tho 

Wendell H.'s profile image
Wendell H. 
on Birdeye

3 years ago

Was the fastest refinance I have ever done over the past 9 refinances I done. No documents required and didn't have to submit anything. Easy cheesy.... Thanks so much 

EDWARD C.'s profile image
EDWARD C. 
on Birdeye

3 years ago

Well everything was clearly communicated and well received. But it's a long process, even though I was eventually told is due to the covid-19 and minimization of staff which most staff have to work from home. But was glad the process was completed and over with. Once again thanks to Penny mac 

Perry B.'s profile image
Perry B. 
on Birdeye

3 years ago

My experience with PennyMac and the team was great the closing was the best.Raveena and Alfred and team did a fantastic job.Thanks for a great job this is my 3rd loan with PennyMac. 

MARK Y.'s profile image
MARK Y. 
on Birdeye

3 years ago

Overall great service 

Lilianna F.'s profile image
Lilianna F. 
on Birdeye

3 years ago

Streamline Financing was very easy with Penny Mac. Everything was online and at your fingertips. Thanks for everything! 

CARLOS Y.'s profile image
CARLOS Y. 
on Birdeye

3 years ago

Easy process handled via email and phone, with notary coming to home at end to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.