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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,503 reviews
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JAMES W.'s profile image
JAMES W. 
4 years ago

I was pleased PennyMac was able to refinance my existing loan with them. After an initial hiccup, they got me to a loan officer that efficiently handled my loan from start to finish. Communication was timely, accurate and brief. 

Jocelyn B.'s profile image
Jocelyn B. 
4 years ago

I had a great experience refinancing my home loan with PennyMac! My team of representatives were very informative and knowledgeable about the process. 

DAVID S.'s profile image
DAVID S. 
4 years ago

The refinance process for me was very smooth and fast. Pennymac was very responsive and professional. Loved working with them and would highly recommend! 

Teleatha A.'s profile image
Teleatha A. 
4 years ago

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John Jacobs I.'s profile image
John Jacobs I. 
4 years ago

I enjoyed working with Juan. I wish all the companies I work with had someone as good as him. 

MARK G.'s profile image
MARK G. 
4 years ago

Faster replies to requests for information before i was introduced to Jennifer. She improved response times and answered my questions promptly. 

Brandon L.'s profile image
Brandon L. 
4 years ago

Great service 

DAUGHN F.'s profile image
DAUGHN F. 
4 years ago

The whole process was done without me leaving my home. Any question were answered and the whole process was prompt. Thank the team that assisted me. Professionally handled with custmer satisfaction in mind. Stay safe and God bless all. 

James Walker I.'s profile image
James Walker I. 
4 years ago

Joya was very friendly and answered all of my questions and stayed in touch with me thru the entire process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,503 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.