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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It took 5 scheduled meetings to complete the settlement
N/a
It was an easy process and Kelly and Phillip were great. It just took a really long time from start to finish presumably because of the low interest rates.
Na
I don't like to give bad reviews but I like to give feedback to improve client experience. I don't know if COVID-19 affected business or too many people are refinancing fur to lower rates. Nonetheless, the experience was exhausting due to lack or slow response to questions and everything is done last minute. Don't get me wrong the team that was responsible for my closing are wonderful and helpful. I got to to close on time but the process was a slow motion and the underwriting even slower.
I only invest initial 1-2 hours to speak to the loan officer and the rest is almost like auto pilot. The whole process only took abit more than a month and very easy compared to everyone else who also refinanced in 2020.
Process for a VA streamline ReFi was very smooth. Delivered everything as promised. Didn't try to do a bait n switch on rates. Closed a week earlier than expected, which was great.
No issues with the process.
Very professional experience with PennyMac. Would recommend their services.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,637 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.