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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,164 reviews
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Raj D.'s profile image
Raj D. 
4 years ago

Everything went well except for a slight hiccup with the notary at closing. Highly recommended. 

CLINTON B.'s profile image
CLINTON B. 
4 years ago

Lauren was a huge help! She always called back or had someone contact me if she didn’t know the answer to a question. She was kind, professional and as timely as she could be! I appreciated her so much during the loan process. 

ANTONIO W.'s profile image
ANTONIO W. 
4 years ago

Ben and Erica was very good whenever I needed something they responded very quickly I have never Had a closing that Went so smooth Thank you for making this happe 

Kevin C.'s profile image
Kevin C. 
4 years ago

I had a great experience refinancing our home. It was very easy and straight forward. We didn't have any hiccups or unexpected charges/fees. Would recommend PennyMac to anyone trying to buy or refinance their home. 

DANIEL D.'s profile image
DANIEL D. 
4 years ago

Took too long to close and seemed a bit unorganized in some aspects 

Melvin A.'s profile image
Melvin A. 
4 years ago

I asked that the escrow be refunded to me. Upon final review before the notary I was told that it was not to be refunded and if I did get it refunded I would have to bring the same amount to closing. This effectively increased my loan be over $4k. If I had not been so far into the process I would have canceled. 

STEVEN B.'s profile image
STEVEN B. 
4 years ago

I waited to re- fi with pennymac because i trust them - my house means everything to me and i didn't want to take a chance at losing it to save a buck! 

BRIAN H.'s profile image
BRIAN H. 
4 years ago

My refinance process was super quick and painless. 

DONIVAN N.'s profile image
DONIVAN N. 
4 years ago

Everything went fine. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.