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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was told by someone that within 3 years the refi would pay for itself. That was total BS because my monthly bill only changed by about $ 37.00. $37.00 x 36 (months) = $1,332.00 now you tell me how that totals anywhere near the almost $13,000 that was paid.
edna was good at explainlng every thing. she took her time to answer questions. she made sure i had a clear understanding of everthing. she was the key for me . she had concerns for me
The system was easy the process could not be more pleasant. I would recommend you to a friend.
I was well informed and everything was organized. The experience was peaceful.
Andrew was Avery attentive and responded quickly to all correspondence. Initial contact (sorry forgot his name) when discussing possibility of refinance had excellent customer service skills.
The penney mac associates were great on this task..
It worked.
Everyone was very friendly and told me what to expect each step. The timeline was accurate and I was kept posted every week of the process. Macy was great, super friendly and pleasant to deal with.
Language discrimination ordered to Mr. Munoz who did not speak Spanish to me. You did not understand the importance to take advantage of your people who speaks Spanish and who can help people who Enslish is a second language. According to the law this is language discriminitation.
PENNYMAC has a 4.4 star rating with 48,501 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.