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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,155 reviews
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Cheryl R.'s profile image
Cheryl R. 
4 years ago

Quick efficient and able to be completed almost entirely remotely 

Chloie M.'s profile image
Chloie M. 
4 years ago

Our loan officer was hard to get a hold of at times, he seemed preoccupied. Also directions were not given at the same time requests for doc u sign. It took a couple of voice mails to get answers about documents, but then Marisol came into the picture and took care of business. 

Alan R.'s profile image
Alan R. 
4 years ago

Tyra was great to work with and pleasant every time I spoke with her. Her birthday is November 1 and you all should throw her a big party for the service she deliver :) 

Francis V.'s profile image
Francis V. 
4 years ago

Very quick turn around from start to finish. We closed weeks earlier than expected. Convenient having closing in our home. 

Jose A.'s profile image
Jose A. 
4 years ago

Every thing was prefect i think 

Vicki A.'s profile image
Vicki A. 
4 years ago

Didn't matter who you conducted business with, all were congenial, courteous, very professional and had a great sense of humor. We were kept informed at every step of the refinancing process and as to the status of our loan. Very personable place to do business with... 

MARIA R.'s profile image
MARIA R. 
4 years ago

The times for a streamline refinance involving the Corona virus are historic, but the service amidst hundreds maybe thousands refinancing was excellent...and the support, return calls for questions...for the most part Nancy was on top of things and very helpful during an otherwise challenging time. 

CHRISTIAN K.'s profile image
CHRISTIAN K. 
4 years ago

not posting anything 

TRAVIS D.'s profile image
TRAVIS D. 
4 years ago

Lien and Laurie were great! So helpful and patient. This was my first refinance so I didn't really know what to expect, but they helped me through it. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,155 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.