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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication was great and easy to understand the process.
The overall process went very quickly primarily because documents were 'esigned' versus faxing and mailing. Pretty painless operation...
Title search took longer than expected.
It was a great experience!
There was zero communication as to were we were with the loan, what else was needed and what happens next. We had to call and go through the phone tree if we wanted any information and no one called us back after leaving multiple voicemails to our loan officer (Timothy Carter and Andree Pinson) as well as Andree Pinsons managed. It was not a good experience and was extremely frustrating. We still do not know if our loan has closed yet and just received this email to take a surgery!
My loan was done in a timely manner.
Very helpful and timely service made for a comfortable and enjoyable experience!
The biggest piece of the puzzle that made the entire process a great experience was the fact that the process was very organized and planned out. Each conversation was clear and direct and professional.
It was good service
PENNYMAC has a 4.4 star rating with 49,189 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.