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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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GONZALO A.'s profile image
GONZALO A. 
4 years ago

Thanks 

Sanja K.'s profile image
Sanja K. 
4 years ago

On point information, quick action and excellent communication made us no stress went thorough refinance. Thank you PannyMac, Jennifer and Phill. Great job! 

MARIANELA H.'s profile image
MARIANELA H. 
4 years ago

More communication and information about the documents and final steps. 

Mason B.'s profile image
Mason B. 
4 years ago

Elizabeth was great to work with. She was exceptionally helpful and very patient with my many questions. She made the process very straightforward and low-stress. Thanks, Elizabeth! 

PEARLY Lacoste G.'s profile image
PEARLY Lacoste G. 
4 years ago

I used you before and it was easy, so I hoped it would be just as easy. Juan did a wonderful job. Thanks to all of you at PennyMac. Pearly Giroir 

Herbert D.'s profile image
Herbert D. 
4 years ago

Every thing was great 

MICHAEL O.'s profile image
MICHAEL O. 
4 years ago

From the beginning to the end, the very first phone call all the way through I was always briefed as to each stages of the loan and was treated well by everyone I spoke to or received an email regarding the loan process. It was a great experience all the way through. 

GERALD RUSSELL S.'s profile image
GERALD RUSSELL S. 
4 years ago

I had 72 hours to speak with someone about my loan. I called at least eight times and left messages, no call back. I spoke with someone and they assured me that they were getting me in touch with my loan specialist. It never happened. I am highly upset about that. If someone want to contact me now my phone number is 706-464-4160. My name is Gerald. I am highly upset and I think this is totally unsatisfactory that no one contact me in a timely manner. 

VENKATA C.'s profile image
VENKATA C. 
4 years ago

Despite everything done online and remote, the process went quite smooth even though a bit delayed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.