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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Everything that I was told was spot on accurate. It was a great experience. They answered my questions truthfully and didn’t give me any run around. Thank you so much.
Uncomplicated, fast, clear explanations, met my objectives and expectations. Thank you.
Great service but hard to get ahold of anybody on the phone.
easy
thank you again :)
Close on time - 3 months was WAY too long for this process, Especially since our mortgage was already with PennyMac. Accurate and timely communication and responses to questions would be good. Having one or two key communicators would help - the only time we got responses seemed to be if we directed the questions in blanket emails to everyone ever having part of the process. We almost walked away more than once, had we done so the first time, we would have closed faster with our second lender.
Clear and efficient communication. Refinancing closed with plenty of time to spare.
Too often the answers to our questions were vague and when answered often late. Confirmation of received documents left us continually calling for clarification. Times and dates stated were never met. Repeated requests for the same documentation was annoying. The online account website is not as friendly as it can be, compared to many others.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,656 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.