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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,652 reviews
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JOHN B.'s profile image
JOHN B. 
on Birdeye

3 years ago

They made my refi. process very easy. 

Thomas R.'s profile image
Thomas R. 
on Birdeye

3 years ago

Really fast. Really easy. 

ALITA M.'s profile image
ALITA M. 
on Birdeye

3 years ago

Fast review, approval, & loan processing 

Eliza M.'s profile image
Eliza M. 
on Birdeye

3 years ago

My experience with working with. shatrice Culver was awesome. She kept me updated on the processing whether by phone or email from the beginning to the end. Her excellent customer service did not leave me anxious as how the process was going. I thank her for the follow-up even after closing. I rate her a 5 star. 

Heather B.'s profile image
Heather B. 
on Birdeye

3 years ago

Due to interest rates hitting the floor, I decided to shop around for a refinance. I got a couple of quotes from banks that weren't as low as I would have liked. Because PennyMac had previously purchased my mortgage, I figured I would give them a go. They ended up giving me a lower rate than the other banks I had reached out to, and they made the whole process incredibly easy. They communicated well with me through the whole process, and even sent a notary right to our house. Great experience! 

LAWANIA E.'s profile image
LAWANIA E. 
on Birdeye

3 years ago

No other comments 

GALE M.'s profile image
GALE M. 
on Birdeye

3 years ago

Very easy process. And all questions answered and explained. 

Francheska A.'s profile image
Francheska A. 
on Birdeye

3 years ago

Molly was very prompt in answering all of my questions and reassuring all of the processes were taking place appropriately and in a timely manner. 

PAUL S.'s profile image
PAUL S. 
on Birdeye

3 years ago

The process of refinancing with Christopher and PennyMac couldn't have been easier! Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.