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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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MISAEL C.'s profile image
MISAEL C. 
4 years ago

I have two last names and requested since beginning not to include my second last name., well, thing were done the opposite as what i asked for. Then, during closing date my fiancé had the wrong last name on document assuming, I guess someone assumed that we re married and she had my last name. Notary had to go back and we had to wait for docs to be corrected. second time, notary cancel the last 10 minutes. the third time we were finally able to sign docs.  

SCOTT S.'s profile image
SCOTT S. 
4 years ago

Quick and efficient refinance. Appreciate it. 

KATHLEEN L.'s profile image
KATHLEEN L. 
4 years ago

Rachel Hood was friendly, professional, knowledgeable, attentive and a pleasure to work with! 

Joseph H.'s profile image
Joseph H. 
4 years ago

Things moved quickly and all requests were clear. I had a good understanding of the process and timelines. 

KYLEN A.'s profile image
KYLEN A. 
4 years ago

Punctual process. Making sure one knows when to pay and not to pay monthly mortgage 

Andrew M.'s profile image
Andrew M. 
4 years ago

The whole process was easy breezy. Great communication with Molly. 

David B.'s profile image
David B. 
4 years ago

The level of communication was great. Questions were answered quickly, issues resolved quickly. And Lauren was always pleasant to interact with. I appreciate her and Jeremiah and helping us refi in a timely and successful way. 

JERALD K.'s profile image
JERALD K. 
4 years ago

Brent did a great job with my refinance. He answered all my question and we where able to close in less then month. Thank you Brent and The Penny Mac Team. 

Michael F.'s profile image
Michael F. 
4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.