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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pretty easy process. Minimal work on my end.
great
Emmanuel was great. The frustration I had was getting "form letters" with vague requests for documentation. I would send in the documentation and get the same "form letter" back asking for the same documents. It was not until I spoke with Emmanuel that I got the actual document required. This was not his fault but a system problem. He was always prompt to respond and to help figure out the situation.
The process was smooth from the start! Thanks to the Team and Mariely!
Xavier was good about keeping us informed on where we were in the process of the loan application. Great communication.
I reached out through email multiple times and never got a response all the while having question about my closing disclosure and closing documents. There was instance where I received one phone call from a rep and was told that I would get a return phone call but never did.
Extremely knowledgeable and professional. They made the refi process go quickly and without issues.
Great job from start to finish. Very professional, and communication was great!
It was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,189 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.