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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,661 reviews
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Jonathon P.'s profile image
Jonathon P. 
on Birdeye

3 years ago

Please do not include information you do not want publicly posted. 

KELLY M.'s profile image
KELLY M. 
on Birdeye

3 years ago

Communication was horrible. Didn’t hear from anyone when I requested info. Not pleased. 

Nelson C.'s profile image
Nelson C. 
on Birdeye

3 years ago

Great communication, rates, low cost, and painless process! 

SCOTT B.'s profile image
SCOTT B. 
on Birdeye

3 years ago

Friendly and responsive team. 

DAVID M.'s profile image
DAVID M. 
on Birdeye

3 years ago

The process took a long time to get to the signing stage. The first signing apt was missed by the document person. Left numerous messages with Kami about the missed apt and received no response. Called Kami's manager and no response (left VM). When I did get a hold of Kami she behaves as though she didn't know what was going on. I must have left 4 VMs. She had to have known! 

JOSE CHAVARRIA H.'s profile image
JOSE CHAVARRIA H. 
on Birdeye

3 years ago

Jose A chavarria very good 

James S.'s profile image
James S. 
on Birdeye

3 years ago

Nichole Littleon did a wonderful job. There should be more Nichole"s in your company. 

Pavan Gopal B.'s profile image
Pavan Gopal B. 
on Birdeye

3 years ago

Cheree did a horrible job at communicating. She didn't answer the calls 90% of the time. She didn't answer my questions on closing costs. Rather than asking all the documents at once, she continued asking for them, which made it so unpredictable. 

MICHAEL Z.'s profile image
MICHAEL Z. 
on Birdeye

3 years ago

It took way to long to get closed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,661 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.