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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,662 reviews
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Alan K.'s profile image
Alan K. 
on Birdeye

3 years ago

Will and Drew were great. The only issue was receiving several emails that requested esignatures and uploads which were not required and caused confusion. 

BRYN M.'s profile image
BRYN M. 
on Birdeye

3 years ago

Great service 

BARBARA J.'s profile image
BARBARA J. 
on Birdeye

3 years ago

Good job 

ROBERT G.'s profile image
ROBERT G. 
on Birdeye

3 years ago

I was well advised of the progress 

TONI F.'s profile image
TONI F. 
on Birdeye

3 years ago

Timmy was great! He kept me posted every step along the way. If there was nothing to report he would still call and ask if I had any questions. 

John S.'s profile image
John S. 
on Birdeye

3 years ago

Great job by the team. All steps in the process were laid out and happened as described. The time to closing was a little longer than I believe is the normal timeframe but with rates currently, so low there is a lot refinancing activity which extended the time to close. 

Duwayne A.'s profile image
Duwayne A. 
on Birdeye

3 years ago

I don’t know who Drew Schmelig is? Never work with him that I can remember. The guy who I give all the credit to is the one I initially talked to. Unfortunately I don’t remember his name. Give him a raise!!!!! He’s the guy that answered all my questions the rest of these people didn’t do crap! 

FRANK S.'s profile image
FRANK S. 
on Birdeye

3 years ago

Great job! Loan closed sooner than anticipated but because we received verbal communication weekly we were not surprised. Thank you 

KESIA V.'s profile image
KESIA V. 
on Birdeye

3 years ago

Very quick start to finish process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,662 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.