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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Letisia went above and beyond throughout the entire process and I could not have asked for a better person to work with to close my loan ahead of schedule...simply amazing customer service at every turn!!
The day the notary was going to sign documents something with the documents was incorrect. (What it was was not communicated to me) that day I was contacted by multiple people who didn’t understand what was going on, I didn’t know either. This lead to a delay in the closing and a different notary who clearly wasn’t happy with the change or the situation. Document requests were repeated, or requested unclear items, and when I asked for clarification, it was not timely or accurate.
More knowledgeable individuals who reply to you with information. I constantly asked to use my title agency and in the last moment I was told that it’s late. Lost 1000$ in the process
Everything was fast and great!
Communication!!!! My whole team Thank you
Made the process so simple for us even though we aren’t great with computer. Phone calls were returned promptly and any questions we had were answered in a timely manner. The whole process was quick and easy! Thank you Penny MAC and Paulette Wiley.
The entire process was fairly easy to go through. Nancy O. was wonderful and answered my questions and explained the process effectively. For me the most important issue was lowering my monthly mortgage payment and I was relieved when closing was over. I highly recommend PennyMac.
I was very pleased with the whole process. Liem did a great job!
Fast and seamless process! My loan officer and supporting staff were great and provided accurate and work hard to close this process quickly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.