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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Michael G.'s profile image
Michael G. 
5 years ago

Quick and easy refi process. 

James J.'s profile image
James J. 
5 years ago

Penny Mac has been awesome the 3+ years we’ve used them. Or are they using us? Anyway just refinanced with them in record time - great rate. 

JACQUELINE W.'s profile image
JACQUELINE W. 
5 years ago

Fast, efficient. Easiest refinance ever. 

KEVIN H.'s profile image
KEVIN H. 
5 years ago

The customer careers great. Jessie Coral and Jennifer Ovando were both fantastic. PennyMac should be glad they’re on the team! 

Keith Z.'s profile image
Keith Z. 
5 years ago

Excellent service, a pleasure to deal with. I am very fortunate to be a repeat Penny Mac client. 

DAVID B.'s profile image
DAVID B. 
5 years ago

Had difficulty reaching Sarah. I would like to have had better ability to communicate. When I called, always went to vm. 

JOANNE V.'s profile image
JOANNE V. 
5 years ago

This was so easy! I called got a better rate than I had before and refinanced within a month from my first call. If you already have a loan with PennyMac you should at least check to see how much money you can save every month. 

GABRIELA M.'s profile image
GABRIELA M. 
5 years ago

Staff was very helpful and patient 

JOHN Theiss I.'s profile image
JOHN Theiss I. 
5 years ago

It took almost 2 months to underwrite my loan. It appeared there were communication gaps between loan originator underwriter. The underwriter was erroneously waiting for an appraisal doc when in actuality that requirement had been waived . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.