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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,703 reviews
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Larry P.'s profile image
Larry P. 
on Birdeye

4 years ago

PennyMac made the streamline of the VA loan go very easy. Marisol and Ed were very knowledgeable and helpful. Thank you! 

STEPHEN S.'s profile image
STEPHEN S. 
on Birdeye

4 years ago

Jamie and Pia were very good from the start to finish of this process. Very professional and very nice. It was a very good experience. 

James G.'s profile image
James G. 
on Birdeye

4 years ago

After I found a better offer, PM matched the rate and beat the competitor by $600 in fees. It pays to shop around, but being able to stay with the same company ultimately made things easier for us all. Communication between myself and the PM rep was always good during the process. Highly recommend. 

CARL POUNDS I.'s profile image
CARL POUNDS I. 
on Birdeye

4 years ago

Every step of the process was clearly explained. Loan team communicated regularly so we knew where we were in the process. There was a difference in the payment quoted and actual payment on documents day of signing.  

Antron H.'s profile image
Antron H. 
on Birdeye

4 years ago

The process was very difficult for a while, but Mrs. Sandra Beinveidez was great. In the prequalification process there should be a way to let someone know if they' re debt to income ratio is to high. But again Mrs Sandra and her manager worked well with me. I am really thankful for there compassion and willingness to work hard for someone that they have never met. Thanks for all that they are doing and helping change lives. 

CALVIN S.'s profile image
CALVIN S. 
on Birdeye

4 years ago

The process was quick and easy, best choice to make PennyMac my go to for refinancing my VA Morgage loan. At the very best time. Thanks PennyMac! 

Dennis H.'s profile image
Dennis H. 
on Birdeye

4 years ago

Went over 2 weeks with no updates on loan. Hard to contact loan people. I thought they forgot me. 

MARIO W.'s profile image
MARIO W. 
on Birdeye

4 years ago

everyone was very nice while they walked me through the process. 

WADE A.'s profile image
WADE A. 
on Birdeye

4 years ago

NA 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,703 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.