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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,230 reviews
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Reinaldo Romero Q.'s profile image
Reinaldo Romero Q. 
5 years ago

- 

JENNIFER W.'s profile image
JENNIFER W. 
5 years ago

The closing attorney needs to be informed that they must wear a mask when going to meet with clients to close. We were also a little thrown off by the amount due at closing which should have been outlined and detailed before. Overall it was a pretty smooth experience. 

LAURA K.'s profile image
LAURA K. 
5 years ago

I've had a lot of mortgages, but Penny Mac has been my favorite loan servicer. They are always quick to respond concisely and clearly. 

Donnie Gonzales J.'s profile image
Donnie Gonzales J. 
5 years ago

None 

KENNETH M.'s profile image
KENNETH M. 
5 years ago

Loan process with PennyMac was simple and accurate. Communication throughout the process were appreciated and timely. I would highly recommend evaluating and moving your mortgage to the PennyMac team. 

Michael B.'s profile image
Michael B. 
5 years ago

nice 

Brandon H.'s profile image
Brandon H. 
5 years ago

Our realtor called 53 times in one day because we did not have the paperwork we needed to close and no communication was given. This was the most stressful experience ever. We did not close on our expected date. Our appraisal was late. Everything was awful. The day we did close no one knew if it was definitely a go because the title company had not received anything until that day. 

DAVID A.'s profile image
DAVID A. 
5 years ago

Nick B was very Knowledgeable and was able to Explain the Process VERY WELL! Excellent Job Nick, Please Tell Him I said so!!!! 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

Blen Alemu was a delight to work with. Not only did she exceed all expectations for professionalism, her trustworthy and friendly demeanor made the entire process a joy. Closing on home financing is not usually a fun experience, but Blen made it a very pleasurable experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.