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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All aspects of the refinance were well above expected, even though the time line was extended due to the COVID-19 work from home requirements placed on the good people working on our loan. Great experience working with PennyMac.
Team was responsive and thorough, my questions were answered in a timely manner and we closed the final day of the month which was exact what I wanted to happen. Thanks again!
Did not have to leave home and travel to an office
Our refinance experience was quick and painless! Everyone was professional, knowledgeable and courteous!
paper work got lost a few times, or expired to many times. Too many people handle the paper work. Andrew did his best to pass along the paper work. If Pennymac can't get the info from mortgage holder ask the homeowner if they can get the info from mortgage holder. Big problem you have is WAY TO MANY PENNYMAC EMPLOYEES, HANDLE THE PAPER WORK. Our loan refi took 85 days to complete, part was due to Wells Fargo, part was due to underwriter needing same info , I sent just days before.
The company did right by my wife and I. There were discrepancies here and there but things were taken care of swiftly and accurately. Overall good experience.
Jamie Wright was great to work with.
naw
The best part was not having to go sign paperwork it was either e-sign or they came to me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.