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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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Don W.'s profile image
Don W. 
on Birdeye

4 years ago

Great communication and customer service. We closed on time. 

KENNETH P.'s profile image
KENNETH P. 
on Birdeye

4 years ago

PennyMac was the only loan service that got back to us quickly and was eager to help us. Everyone we worked with was great! 

Sylvia H.'s profile image
Sylvia H. 
on Birdeye

4 years ago

My loan assistants, Oscar and Rosario, did an amazing job answering all my questions and completing all the necessary steps accurately and efficiently to get my loan processed in less than 30 days. 

Tyler C.'s profile image
Tyler C. 
on Birdeye

4 years ago

PennyMac is good. The staff I worked with were polite, helpful, professional, and pleasant to talk to. There was a slight delay due to some confusion on required documents and I'm willing to blame that on COVID-19 and working from home. I have not shopped around too much for other loan services but know that PennyMac is at least easy to deal with and can recommend that. Thank you for your help. Best wishes! 

NATHAN W.'s profile image
NATHAN W. 
on Birdeye

4 years ago

Jamie Wright was great to work with. 

Caleb J.'s profile image
Caleb J. 
on Birdeye

4 years ago

naw 

RYAN C.'s profile image
RYAN C. 
on Birdeye

4 years ago

Great experience 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Prompt, accurate and professional service. 

HUGUES P.'s profile image
HUGUES P. 
on Birdeye

4 years ago

Everything was excellent but the length of time from application to closings was extremely unacceptable (March - August). 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.