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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy to refinance, since most documents needed were already on file with PenneyMac, therefore it made the process very easy.
Pennymac offered me the best refi rate and costs, beating other offers as they were our original lender. Faiza was Very helpful to work with and did weekly calls or emails to update on the process and timeline as we went along. Due to covid things were a little slower and we closed a few days later than originally planned but it all went through without an issue.
Helpful, knowledgeable and courteous staff. I would consider Penny mac for another Mortage in the future.
Hilda was great, she answered all my questions and got back to me quickly. I thought that this process was going to be painful but Hilda and the rest of the PennyMac team made it so easy. Thank you so much for all your help!
cool
It all started great with Mr. Groetken until the day we were to first close which was supposed to be on 7/27/2020. We waited and waited for the notary to close at my house and she never arrived. We called her and she said she had not received any docs from pennymac and nobody ever called us regarding that. I called 3 times and left messages and emails and nobody ever called. Until finally I received a call from Aida Garcia stating I had not closed on the 7/27/2020 date. Terrible for us.
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The entire team from start to finish was wonderful. Thank you all so much, I truly appreciate the great customer service and what I was able to accomplish in a smooth lightening fast process. Sal
Great Serrvice
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.