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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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BOBBY JOHNSON J.'s profile image
BOBBY JOHNSON J. 
on Birdeye

4 years ago

Great service considering the pandemic we are currently in. Overall great experience. 

DONALD F.'s profile image
DONALD F. 
on Birdeye

4 years ago

The loan services were very quick and easy. They made the whole process very easy from start to finish with closing. They explained the process and the numbers that made it easily understandable. They even sent an agent to my home for the closing which was very convenient. Thank you PennyMac! 

DENNIS S.'s profile image
DENNIS S. 
on Birdeye

4 years ago

Closing cost issue but blame coved 19  

Douglas K.'s profile image
Douglas K. 
on Birdeye

4 years ago

Agent was very helpful...she deserves a raise! 

Kelsey T.'s profile image
Kelsey T. 
on Birdeye

4 years ago

Jericha was awesome to work with and always kept in communication with me. I would highly recommend her and PennyMac to anyone! 

Terry M.'s profile image
Terry M. 
on Birdeye

4 years ago

My refinance with PennyMac was absolutely smooth without hitch. My agent Kristina and assistants were on point and very knowledgeable, I would definitely recommend their services. Thanks team. 

MATTHEW O.'s profile image
MATTHEW O. 
on Birdeye

4 years ago

My experience at the beginning with Ted was great! Once our loan got turned over however it wasn’t great. We were requested the same document that I had turned in numerous times. I got a voicemail asking to schedule closing and when I called back I was told that she accidentally called the wrong person. On the majority of my documents at closing my last name was spelled wrong. Refinancing with the same company was convenient but not a super smooth transaction. 

John A.'s profile image
John A. 
on Birdeye

4 years ago

Very professional. 

Steven H.'s profile image
Steven H. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.