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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was quick and easy.
5 Good stars
PennyMac made the refi process one of the easiest things I’ve ever done in my life. After trying a different lender (which made the process take over 5 months and still not complete), we decided to stay with PennyMac. One phone call and less than an hour later, the refi process was almost complete! The loan funded quickly and the people I interacted with were genuinely helpful, knowledgeable, and a pleasure to talk to.
Professional at all times.
Good communication and friendly.
Process went smooth and very easy to do. Great customer service! Thanks
Made the process simple quick and answered all questions I had. No issues.
Very quick, and informed me on the process.
Beth and John from PennieMac were both great to work with and are amazing examples of what a mortgage transaction should look like. They were prompt, communicative, and easy to work with. The initial process was very smooth and almost seemed unbelievable, near the end, things did slow down due to some issues inside and outside of their control. This did ultimately cause us to close 7 days late on our loan, which was frustrating, but luckily did not break our deal.
PENNYMAC has a 4.4 star rating with 48,813 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.