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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Everything was smooth and communication was great. The staff were friendly and helpful. I couldn’t have asked for it to go better.
Given that we are in the middle of a global pandemic, I was very satisfied with the electronic documents and availability of Pennymac staff via email, phone, and in person during final signing.
We were impressed with Mr. Deon Smith as will as all the Penny Mac personnel. Everything was explained in detail and all questions were answered promptly. The time schedule for various aspects of the Refinance were very accurate down to the closing. I would recommend Mr. Smith to our friends as well as Penny Mac of course. We have closed and are quite happy with the whole experience
I had to restart the whole process because the first loan went into the ether. No one would return my phone calls. Poor job, no follow up.
A
It was a smooth and quick process.
PennyMac Loan officer was very easy to make the refinance a pleasant experience.
Great team to work with. Answered my questions and I still got a huge discount basically two months in advance!
PENNYMAC has a 4.4 star rating with 49,224 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.