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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone involved in getting our refinance done was very responsive and went above and beyond to ensure we were comfortable and completely satisfied. Thanks Linda and Jimmy!!
Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when.
The initial loan app is difficult. The app you fill out on the computer doesn't seem to translate when you finish with individual. Could be my fault, I am not the most technical guy out there. Trying to reach the same people when I call in is difficult. That is definitely a PennyMac process issue. May or may not be resolvable due to time needed to take care of individual but, I feel like you are asking my opinion and want to give you how I felt. The loan did close very quickly. However,
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everything went well. I think Covid-19 lag time created some circumstances where I was sending things in very timely but you weren't getting them in time to stop a 2nd request from going out automatically. So not an issue
Everything went exactly as we were expecting. We were a little concerned, especially with all the safety precautions being enforced. There were no major glitches that hung us up, even down to the Traveling Notary. He ran a little behind but that was to my advantage. I had assumed the wrong time, got home and changed just as he showed up. Thank God for great timing and thank you PennyMac for a painless refund!
Fast, accurate and easy.
Icenia did a good job. I feel that Nick was very hard to get in touch with once I was in the process to see if I was able to adjust the rate to a better rate. All is all it as a fine experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,034 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.